Refund Policy – Miawi®
At Miawi® , your satisfaction is our priority.
You have 60 days to return your product and receive a full refund.
Return deadlines
| Return type |
Maximum time |
Associated costs |
| Standard return |
60 days |
Free |
| Defective product |
60 days |
Free |
| Product received damaged |
60 days |
Free |
Eligibility requirements
| Condition |
Mandatory ? |
| Unused/undamaged product |
Yes |
| Original packaging retained |
Yes (if possible) |
| Proof of purchase (invoice or email) |
Yes |
Refund terms
| Payment method |
Method |
Estimated time |
| Credit card / PayPal |
Same refund |
5 to 10 business days |
| Gift card / credit note |
Refund in the form of credit |
Immediate |
Non-refundable products
| Special case |
Details |
| Product is severely damaged or incomplete |
Non refundable |
| Return made after 60 days |
Denied |
| Products offered as gifts (goodies) |
Non-exchangeable, non-refundable |
How to initiate a return?
1. Contact us via online chat or email, indicating your order number.
2. We will send you a prepaid return label .
3. Drop off the package at a collection point or post office.
4. Track your refund directly from your account.
